The Tokyo release is here and it’s time to find out what ServiceNow developers believe to be their favorite features in this release. We have covered some features that impact App Engine Automation & customer service management. Overview of the Tokyo Early Availability (EA) release Customer Service Management Case resolution through AI …

Blockchain seems to be the hottest topic in the rapidly changing world of Fintech. And the transformation of the Insurance industry with blockchain predominantly tops the charts. …

Rapid Advancement Fourth Industrial Revolution technologies have been advancing — and continue to advance — at a staggering pace. What ultimately drives this pace is the new applications and uses being discovered and/or created for these technologies — as rarely does society understand how to extract the full value of a new…

Application modernization is summed up as the process of identifying existing legacy applications and modernizing their infrastructure, internal architecture, and/or features. Most of the legacy applications are either monolithic, or on-premise that are maintained using waterfall development processes. …

You are ready to validate your work with real potential users. Awesome. The next question I often get is how do I find these users? How do you recruit them to speak with you? Sometimes you just need to get creative. Over the years, we’ve used dozens of different methods…

User experience serves as your plan of action. A secret sauce on your path to victory. It is integral in two scenarios — to win more business and one-up the competition. It is not enough to use user experience to keep up with the competition, instead, strive for exceptional user experience for a distinct competitive advantage. First things first, a good user experience (UX) is one that addresses the needs of the user efficiently. And evokes an emotion of either surprise, shock, or delight when the experience exceeds expectations.

What makes us different? We are not the only organization that produces exceptional work for our clients. What sets us apart is our working principles. These principles flow into who we hire. Who we work with. And ultimately how we work. This approach isn’t for everyone. And that’s ok! …

Big Tech’s market cap is crumbling. Startup valuations are dropping rapidly. Companies need to be smarter and invest their resources where they can deliver maximum impact. Organizations more than ever need to be able to track decisions and learnings so institutional knowledge isn’t lost as team members come and go…

In a world where going faster with greater consistency is a desired outcome, automation is one of the most pivotal factors that helps achieve both — speed and consistency. …